If you have AppleCare but the problem is not covered e. To make an appointment online, navigate to Apple. Or is there a trick to making a reservation? Type in your zip code, and review the page listing Apple stores near you. See our for more details. With our appointment booked, we turned our attention to the technical conundrums we were going to set before our Genius: however, before we did anything else, we backed up. But, when I get on there, there is no actual link to an appointment page. Well, if you're lucky, your friends and colleagues who are Mac users can help out.
When you arrive, the Apple associates can help you better since you provided additional information. That took me to several other pages including a new design Locator page. Include the device and reason for the appointment and select a convenient date and time. Just to my products, which then takes me to on-line support, more questions about specific products and issues, but I have never found an actual appointment page. So the next time something goes wrong with your Apple gear, keep his tips in mind: 1.
Parking: main car park, accessed from High Street. This time we chose the Reserve link under the Genius Bar logo, and followed the step-by-step instructions in order to reserve our appointment. All I want to do is make a genius bar appt!! They will recommend that you chat, email, or contact them then require you to put in your device's serial number. Feel free to ask anything in the forums: Our forum users understand that when you are new to Mac, you might need extra help. She's been talking, writing about, and tinkering with Apple products since she was old enough to double-click.
Choosing the Genius Bar option from the three provided, we chose a date, and then a time. Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. In reality, many stores never used the red phone after all, the idea was the Geniuses are supposed to be geniuses, right? Open Lab to date is only offered at the West 14th Street location. It's not my problem, but at least I can get in the door. Then, select your new date and time.
For a tech company, Apple has the worst web page i've ever seen. Manchester Arndale is located at the junction of Market Street and High Street, just off the A6. Under English law, consumers have up to six years from the date of delivery to exercise their rights however, various factors may impact your eligibility to receive these remedies. Apple now maintains two Genius Bar queues: Mac and Mobile Device. I have not figured out how to do it other than call on the phone. There are, of course, anecdotal exceptions to the above cases in which you pay. Mobile carriers For mobile carrier plans and billing or network issues,.
When I look at that page, my purchased products include models of Mac and AirPort, portable mac, and others, from over 10 years ago. Public transport: Manchester Victoria on National Rail; Market St on Metrolink Bury or Victoria lines. Employees are specially trained and certified at the Genius Bar. Apple Online Store help You can get information about an order you placed on the Apple Online Store through the page. Most services carried out at the Genius Bar are free. Log into your to make an Apple Store appointment.
After you select your device, the page prompts you to enter your zip code. Within minutes you can easily make your appointment so you can fix your Apple device. For example, if you are using Safari, it will show results for help with Safari. If Twitter doesn't help, you can talk directly with an Apple support technician either online or on the phone. To make an appointment at the Apple Genius Bar, access the Apple Store app on your iPhone, iPad or iPod touch device, and book a reservation by selecting the time and date after choosing a nearby Apple Store.
There is no way to make a genius bar appt on line. In these instances, all the data on the device is lost. And if you don't have AppleCare, you're going to be shelling out. Then, the reservation is deleted. If you want to learn how to use your products, Apple has other in-store options. For instance, he once helped a 74-year-old woman with her computer, and that device was the only way she could stay in touch with her children and grandchildren in the U. The Genius Bar is where users who are having trouble with their , , , or other Apple products can get one-on-one tech support from a trained specialist.
You can look up information right on your iPhone, iPad, or Mac; search , or contact Apple for additional help. Also, shut it down for at least 30 seconds and restart it to get its processor back and working properly. You can only continue one to one for 3 years from the time you buy your product. I had to physically walk in here last week to make an appointment, and they did it no problem. People have managed to do damage to products that is not covered under AppleCare, but a nice or foolish Genius will sometimes do you a favor and repair or replace your product for free. Make your selection based on your availability.
This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Some locations ask for more information with mobile reservations, while it may not be needed for other locations. But, all I want is to have my computer's innards vacuumed out, as it is always on my lap collecting lint. The next available time and date is listed first. We were all set for the moment — or rather 15 minutes — of truth.