How Do I Contact Apple Support? This is found on the back of your device if you have an iPod touch, iPad or the original iPhone. The sites may be listed according to next availability or total distance. For a tech company, Apple has the worst web page i've ever seen. If you have a device that is just a few days out of warranty, it is feasible to get a free replacement, but again, not in their policy. With this option, Apple will help you arrange shipping to a nearby Apple Repairs Center. Once you arrive at the Apple Store, you will need to check in for your appointment.
You can also set up an appointment online using your Mac or any other device with an Internet connection. And you can do it right from your iPhone or iPad, or in any web browser. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Note: You can only make an in-person appointment for hardware support. And am just astounded that when I want to talk to the Albuquerque Apple store, I can't get to the Albuquerque Apple store. Otherwise just tap on Book Reservation. All you need to do is bring the device itself.
If you want to learn how to use your products, Apple has other in-store options. Simply visit an Apple Store at your convenience, and you will be assisted right away. Just remember to your device before shipping it to Apple. It's not my problem, but at least I can get in the door. The Genius will probably look up your serial number first thing. Note that if their diagnostics program does not find any hardware issues, their system will not allow them to issue you a replacement. I called the Albuquerque store and I get an automated answering system that sweetly tells me that most problems are with signing in or authenticating with my apple id.
We are happy to help you at any hour. For most people, this is the same login you use to purchase things from iTunes and in the App Store. But I will try different issues and see if I can trick the system. Do You Have To Have An Appointment At Apple Store? Our staff consists of experienced writers who live and breathe Apple products every day. Make your selection based on your availability. It is possible to schedule appointments with the Apple Store Genius Bar online at GetSupport. Choose a Genius Bar Appointment.
Do I Need An Appointment For Genius Bar? Yes it has and it's a bit more complicated. You do not need to bring a receipt. Apple World Today is a trusted source for news, information and analysis about Apple and its products. If it doesn't just search for it. Then, select your new date and time. This article explains backing up and restoring from a backup:.
Then, of course, there are the obvious hardware issues. I got on a chat and she was so unhelpful it was patetic. Apple can help you with nearly any issue you may have. The areas nearest to you are recorded first. How Do I Cancel My Apple Appointment? In addition, we cover topics relevant to niches like developers, designers and others. Once you receive your replacement device, if you have an iCloud backup, you are welcome to stay in the store while it restores, in case you need any assistance.
If you have a hardware issue, you may also need to prepare to pay for repairs if your warranty has expired or you have an issue not covered by the warranty. On the Summary page, check the details of your appointment. Sure, you could just grab your busted device and head down to the Apple store. Visit to make a reservation. If you are one of them, this article will help you. This is why people pay a premium for Apple products.
If this fails, perform a search manually. Note: You can just make an in-person arrangement for hardware bolster. Type your support issue into the search bar, or click the device or service you need help with. That appears to be the only way now - they seem to be encouraging other types of support first. Some locations ask for more information with mobile reservations, while it may not be needed for other locations. Choose from options including iPod, Mac, iPhone, iPad, and Apple Watch.